By Nanci on Thursday, May 02, 2002 - 10:54 am:

I'm not sure if this is a hardware problem or software so I'll explain in hopes that someone can help me. I was installing my Print Shop 11 and it was just sitting there doing nothing so I thought something was wrong. I cancelled the installation and it's still on my list of programs. I can't uninstall it or reinstall it. Everytime I try I get a message saying that I can't install it until I uninstall it. When I try to uninstall it I get a message saying that the data is corrupt and I can't uninstall.

Thanks in advance for any help you may be able to give me.