|By Shirley Townsend on Sunday, July 07, 2002 - 07:21 pm:|
I have a 56K data fax modem and Windows Me with Norton System Works 2001 Professional. I recently purchased a Philips CDRW 400 with Easy CD Creator 4 Standard Edition and Direct CD. I've had this about 2 months and have never been able to use as every time I try to install I get the following message,"No supported CD-R/CD-RW drive".
I've been to Roxio and they told me to update but when I did I got this message, " Old file not found. However, a file of the same name was found. No update done since file contents do not match."
Since then I have had no response from Roxio. My pc is only 1 year old and I'm thinking of getting another CDRW to relace this one. What woould you recommend? I can't afford over $100.00 for one since I've been out that much on this one.
|By Anonymous on Monday, July 08, 2002 - 03:29 am:|
Have you tried to re-install the Philips CDRW, the message "No supported CD-R/CD-RW drive" sounds like the drivers didn't go in right.
|By shirley townsend on Monday, July 08, 2002 - 11:10 am:|
Yes, have installed, uninstallied and reinstalled several times. Another site told me of conflicts with Norton Utilities and with Microsoft Works so I uninstalled them and tried to reinstall it and it still doesn't work. Just want to get another one but want to make sure it will work.
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