|By Brenda on Friday, February 23, 2001 - 11:52 pm:|
When I click on Restart windows, it goes to the screen that says "Please wait while your computer shuts down" and stays there. This has happened the last two times I tried to restart the computer.
Can anyone tell me what I am doing wrong?
|By Josh Lowe on Saturday, February 24, 2001 - 01:07 am:|
Without more information, I dunno what the problem is. Here are a couple guides from Micro$oft which should help you solve your problem.
Be sure to click the proper link for your operating system.
Click this link if you use Windows 95:
Click this link for Windows 98/ME:
|By Catchup on Saturday, February 24, 2001 - 01:54 am:|
To start the windows trouble shooters;
Click start> Help> Click the "Contents" tab>
Click the Book that says "Trouble Shooting" look down the list and select "Windows Trouble Shooters" > Down the list and click "Startup and Shutdown"> The startup and shutdown trouble shooter will open in the right hand window.
Put a 'tick' in the box that says "My computer stops responding when I try to shut down Windows 98." Follow the online steps.
This will usually help you solve the problem.
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