|By sandi on Monday, November 03, 2003 - 10:54 am:|
Hi and thanks for your time. I have had not desktop on my computer from aol. I have done everything the techys have told me to do, and no one can seem to help me. I have turned on my themes, redownloaded viewpoint, ( which does not install all the way for some reason) i have redownloaded aol 8.0 and nothing seems to bring my desktop back. I have changed my fonts and graphics, i have cleared my cache, art and otherwise. nothing seems to help. any suggestions??? any help would be appreciated. thanks sandi
|By jgvernonco on Tuesday, November 04, 2003 - 06:16 am:|
Sandi, AOL is a technical nightmare. When one downloads their software, it goes everywhere in the system. I don't even know where to tell you to start. I did my infamous Google hyper-search, but found nothing.
Ask AOL to send you a disk. Once you have the disk, uninstall AOL via Add/Remove Programs, check your program files for any leftover folders, and if found, delete.
This is all that I can think of.
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