Lost infro. on second screen name

TNC Discussion Board: General Discussion: Good help site for newbies: Lost infro. on second screen name
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Top of pagePrevious messageNext messageBottom of pageLink to this message   By Jim on Monday, March 05, 2001 - 02:16 pm:

My main screen name(this one)is ok, but my second screen name is messed up. All my favorites, all mail, and adress book are gone. When I go into second screen name an AOL pop-up saids "X an error occurred while loading file - aol will attempt to restore the file." But when I click on ok for aol to restore it nothing happens. I can still go into my screen name & operate & I still get a little personal mail but none from where I subscribe to other things. I have received an answer from AOL but just a bunch of jibberish - 4 pages long but being a newby it sounds like they are basically telling me to reinstall AOL but this only affects my second screen name, my regular screen name & my wife's are ok & everything is intact - no problems except with my second screen name so it seems wrong to have to reinstall AOL 5.0. Any ideas or solutions you may have would be appreciated.
Thank you
Jim


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