|By Elaine Farmer on Monday, May 26, 2003 - 06:18 pm:|
When I try to scan, get message “unable to locate driver.” Setup wizard shows no scanner installed.
When I try to use CD-rom to install driver,” previous installation is detected and installation cannot proceed without uninstalling.” Under “Add/Remove Programs,” highlight driver, get message “could not open INSTALL.LOG file.” Previously, when I could remove the driver, I went through all instructions to uninstall (including deleting “twain & twunk & prms folders”). Tried to re-install and always come back to “previous installation detected.” Online support hasn’t helped – there’s one short line for questions or problems. I’d like to stop going around in circles.
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