|By Dirk on Friday, May 02, 2003 - 02:45 pm:|
My Pentium 4 PC runs on Windows XP, and sometimes it just stops working and then reboots from itself. It's like someone is pulling out the electricity plug...
Is there a chance that I have some kind of a virus or spyware running?
I checked my hard disk with Norton AntiVirus (the latest update), but didn't find anything suspicious...
I am also behind a Norton firewall...
Sometimes I can work for hours on my PC, without any problems, and sometimes when I check my email, or visit a web site, the system crashes, and restarts...
Can anyone help me out please? Any ideas what is going wrong with my system?
|By dreuby on Friday, May 02, 2003 - 06:33 pm:|
Have you installed anything lately?
Have you installed (or not installed!) any windows updates?
|By dirk on Saturday, May 03, 2003 - 04:49 am:|
Yes, my system is configured to automatically download and install the latest windows updates.
|By dreuby on Saturday, May 03, 2003 - 09:14 am:|
I found that one WinUpdate killed my system completely - I had to use the safe mode/restore as Windows wouldn't load. I've only been using XP 2 months, so I haven't looked into why!
It could be due to overheating - make sure the air vents are clear. If you're brave, you could take off the case and blow off any dust/fluff around the fan. Or get someone with PC maintenance experience to do it (that's what I do!).
If it's fairly new, that shouldn't be the problem, though.
|By dreuby on Saturday, May 03, 2003 - 09:15 am:|
You could try the MS support site
|By dirk on Saturday, May 03, 2003 - 02:36 pm:|
Thanks for the help, Diane!
|By Bill Miller on Monday, July 14, 2003 - 02:02 pm:|
I'am having the same problem and it started when I put in new memory. I made a mistake and put in pny memory in my Compaq computer and had all kinds of problems untill I got it out of there...
|By zzmel on Saturday, September 27, 2003 - 09:21 pm:|
The viruses we been having lately did cause my computer to reboot automatically. I eradicated the virus and now it boots normally. You would be surprised what these viruses can do.
|By linda on Sunday, May 23, 2004 - 03:04 pm:|
dreuby---I'm having that problem now--How do I reboot in safe mode? thanx linda
|By dreuby on Sunday, May 23, 2004 - 09:38 pm:|
Press F8 when your PC starts to boot - when the black screen is still showing. It will let you choose which mode to go into.
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